The Hoxton, Portland FAQs

We’re located on W Burnside just a short walk from the MAX. You can board the Red Line MAX toward City Center/Beaverton from the baggage claim at the airport. Exit the train at Oldtown/ Chinatown and walk West down NW Davis St. towards 4th St. Take a left on 4th and the hotel will be at the end of the block on the right.

We’ve got valet available from 6am-11pm daily. Drive on up, and throw us the keys. Valet rates are $24 0-4 hours, $30 4-8 hours, or $55 8-24 hours.

You can choose your own check-in/out time for free with our Flexy Time initiative, which is available to anyone who books direct on our website up to 72 hours in advance. Otherwise, regular hotel check-in is 2pm.

You can choose your own check-in/out time for free with Flexy Time. Only when you book direct on our website up to 72 hours in advance. Otherwise check-out time is 12pm.

Already booked, but want more time in your room than first planned? Ask Reception to extend your check-out time for just $10 an hour up till 4pm, based on availability.

We’re always more than happy to store luggage free of charge during your stay at The Hoxton, and you’re welcome to leave your bags with us on the day you check-in or check-out.

Yes! We have Hox bikes that are free to use throughout your stay. Just ask at front desk for the lowdown.

Beers, wines and a selection of sweet and savoury snacks are available to buy at grocery store prices — no mega mini-bar bills here! Head down to the lobby and fill your fridge.

Why do laundry when we can do it for you? Just pop any dirty laundry in the bag in your room and hand it to front desk, who’ll get it all cleaned and delivered back to you for a small charge.

Hey there, gym bunny! There are plenty of great gyms and fitness studios around us. Hit up front desk for a rec to one of our faves.

Our change and cancellation terms vary per type of booking, but many of our rates are fully cancellable when you book on our website. Please refer to the T&Cs displayed during the booking process and in your confirmation email.

If you have made a booking and want to talk to someone about changing or cancelling it, just reply to your confirmation email to connect with one of the team, or use the form below to get in touch.

Reservations must be guaranteed with a credit or debit card at the time of booking. Payment is taken upon check-out unless stated otherwise. Please refer to our payment policy and T&Cs when booking online.

Flexy Time lets you check in and out whenever you like, for free when you book direct. Just book at least 72 hours in advance.

Our 119 rooms come in four types – Shoebox, Snug, Cosy, and Roomy. Check out the rooms page for photos and more deets.

Tiny Hox has you covered. Whether you’re joining us with infants, toddlers or kids that are slightly older, we’ve put together all the essentials to see you through. While the maximum number of people in a room is two, we can accommodate infants or children under 12 years sharing with their parents. All our rooms fit cribs – and we’ll add one in free of charge, with an organic Naturalmat mattress, if you need one. For little’uns aged 0-2 years, all Tiny Hox stays come with a welcome tote, containing our Smallable x Hox colouring book and pencils, as well as the following by request: free Little’uns Breakfast Bag, family-approved neighbourhood map, kid-friendly menus in our lobby restaurants, bottle warmers, nappy pails, Coterie nappies and wipes (needed in a pinch), freezer space for milk and food, bath essentials (anti-slip shower mat, baby bath, baby soap and lotion), and board games curated by Smallable.

For kids under 12 years, travel cots are available free of charge from the hotel.

Let us know you’re after a Tiny Hox stay, as well as any of the essentials you’ll need, in the special request box at checkout.

Yes! All of our rooms have a hair dryer for all your primping and preening needs.

Fancy a light breakfast? Just fill in the bag on your desk, pop it on the hook outside your room, and it will be waiting for you filled with overnight oats*, OJ, and a piece of seasonal fruit when you wake up in the morning. A $5 charge will be added to your bill upon check out.

Want more? Our coffee shop is open daily for your caffeine fix.

We have two restaurants, plus a speakeasy bar to choose from – Tope, our rooftop taqueria, Lovely Rita, our lobby restaurant offering light bites and drinks (Fri-Sat), and 2NW5, our cellar bar serving inventive cocktails (Thurs-Sat). Just looking for a strong cup of coffee? Our lobby coffee shop is open early for any/all caffeine fixes. For reservations at Tope, book here.

You sure can! Room service is available nightly, via our rooftop taqueria, Tope.