Find us just outside Fashion District. We’re 25-45 minutes from Bob Hope/Hollywood Burbank Airport, 30-45 minutes from LAX and 40-75 minutes from Long Beach Airport. If you’re arriving by LAX, take advantage of LAX’s free shuttle or the FlyAway, Union Station’s non-stop bus to and from LAX.
Where do I park?
Valet parking is available 7 days a week. Rates are $49 p/night and you’re free to come and go as you please.
You can choose your own check-in/out time for free with Flexy Time, which is available to anyone who books direct on our website up to 72 hours in advance. Otherwise, regular hotel check-in is 2pm.
When do I check out?
You can choose your own check-in/out time for free with Flexy Time, available when you book direct on our website up to 72 hours in advance. Otherwise check-out time is 12pm.
Already booked, but want more time in your room than first planned? Ask Reception to extend your check-out time for just $10 an hour up till 4pm.
Can you store my bags and things?
We’re temporarily unable to store luggage due to Covid precautions.
Can I hire a bike?
Yes! We have Hox bikes that are free to use throughout your stay. Just ask at front desk for the lowdown.
What’s in the Hox Shop?
Beers, wines and a selection of sweet and savoury snacks are available to buy at grocery store prices — no mega mini-bar bills here! Head down to the lobby and fill your fridge!
Can I do my laundry?
Why do laundry when we can do it for you? Just pop any dirty laundry in the bag in your room and hand it to front desk, who’ll get it all cleaned and delivered back to you for a small charge.
Is there a gym?
There are plenty of great gyms and fitness studios around us. Hit up the front desk and they’ll give you a run-down of our favourite places for a good sweat.
Bookings, Amends and Cancellations
Can I change or cancel my booking?
Our change and cancellation terms vary per type of booking, but many of our rates are fully cancellable when you book on our website. Please refer to the T&Cs displayed during the booking process and in your confirmation email.
If you have made a booking and want to talk to someone about changing or cancelling it, just reply to your confirmation email to connect with one of the team, or use the form below to get in touch.
When will my credit card take the hit?
Reservations must be guaranteed with a credit or debit card at the time of booking. Payment is taken upon check-out unless stated otherwise. Please refer to our payment policy and T&Cs when booking online.
What different rooms does the hotel have?
Our 174 rooms come in four types – Snug, Cosy, Roomy, Biggy. Twin beds are available in some of our Roomy and Biggy rooms. Check out the rooms page for photos and more deets.
Got kids! Are two rooms necessary?
The maximum number of people in a room is two. However we can accommodate infants with travel cribs sharing their parents’ room. Cribs are available at no extra cost for the little ones. We also have some adjoining rooms. As soon as you have made your reservation, please call the hotel directly in order to check the availability and book a crib.
Is there a hair dryer in the room?
Yes! All of our rooms have a hair dryer for all your primping and preening needs.
What's in the breakfast bag?
Fancy a light breakfast? Just fill in the bag on your nightstand, pop it on the hook outside your room, and it will be waiting for you filled with granola, OJ and a piece of seasonal fruit when you wake up in the morning. A $4 charge will be added to your bill upon check out.
Want more? Our lobby restaurant, Sibling Rival, does a hot breakfast downstairs or delivered to your room.
How do I book a table at the restaurant?
We recommend making reservations at our restaurants. You can book your table at our lobby restaurant, Sibling Rival, here. Pilot, our rooftop Mediterranean restaurant, can be booked here.
Can I order room service?
You betcha. We’ve got room service available for hotel guests. Just scan the QR code, and order up! Check out the menu from Sibling Rival (8am to 2pm) and menu from Pilot (available 2pm-close daily). Plus our coffee bar is open Mon-Fri from 7am-2pm and weekends starting at 8am.
Still Got a Question?
If you haven’t found the answer you need, fill out the enquiry form and we’ll get back to you as soon as possible.
Thanks for your message!
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