The Hoxton, Southwark FAQs

Find us on Blackfriars Road – 2 minutes from Southwark station on the Jubilee line, or 5 minutes from Blackfriars station on the District and Circle lines. You can also take a train direct from London Gatwick and Luton airports. From Southwark station, take a left out of the main exit and we’re just down the road. Or if coming from Blackfriars, exit via the South exit and we’re on the left.

Yes, we’re in the congestion zone (7am-10pm). View deets about pricing and paying here.

We’re also in the ultra low emission zone, which means vehicles need to meet the ULEZ standards or pay a daily charge.

Our main entrance is on a major red route. So no cars – except for black cabs – can stop.

We don’t have our own parking, but there’s safe and secure public parking a short 5-minute walk from the hotel.

Just remember it’s within both the congestion zone (7am – 10pm) and low emission zone, which means vehicles need to meet the ULEZ standards or pay a daily charge.

You can choose your own check-in/out time for free with our Flexy Time initiative, which is available to anyone who books direct on our website up to 72 hours in advance. Otherwise, regular hotel check-in is 2pm.

You can choose your own check-in/out time for free with our Flexy Time initiative, which is available to anyone who books direct on our website up to 72 hours in advance. Otherwise check-out time is 12pm.

Whilst government Covid restrictions have eased, we continue to protect our staff and guests when eating, drinking or sleeping with us.

Mask usage for both guests and our teams is now a personal choice, however strongly encouraged in confined spaces such as lifts and at busy times in the lobby such as peak check in/out times.

We’re always more than happy to store luggage free of charge during your stay at the Hoxton, and you’re welcome to leave your bags with us on the day you check-in or check-out.

Yes! We have Hox bikes that are free to use throughout your stay. Just ask at front desk for the lowdown.

Beers, wines and a selection of sweet and savoury snacks are available to buy at high-street prices — no mega mini-bar bills here! Head down to the lobby and fill your fridge.

Why do laundry when we can do it for you? Just pop any dirty laundry in the bag in your room and hand it to front desk, who’ll get it all cleaned and delivered back to you for a small charge.

Hey there, gym bunny! There are plenty of great gyms and fitness studios around us. Hit up front desk and pick up a discounted pass for one of our faves.

Our change and cancellation terms vary per type of booking, but many of our rates are fully cancellable when you book on our website. Please refer to the T&Cs displayed during the booking process and in your confirmation email.

If you have made a booking and want to talk to someone about changing or cancelling it, just reply to your confirmation email to connect with one of the team, or use the form below to get in touch.

Reservations must be guaranteed with a credit or debit card at the time of booking. Payment is taken upon check-out unless stated otherwise. Please refer to our payment policy and T&Cs when booking online.

Flexy Time lets you check in and out whenever you like, for free when you book direct. Just book at least 72 hours in advance.

Our 192 rooms come in five types – Shoebox, Snug, Cosy, Roomy and Biggy. Check out the rooms page for photos and more deets.

Tiny Hox has you covered. Whether you’re joining us with infants, toddlers or kids that are slightly older, we’ve put together all the essentials to see you through. While the maximum number of people in a room is two, we can accommodate infants or children under 12 years sharing with their parents. Only Roomy’s and Biggy’s fit cribs – and we’ll add one in free of charge, with an organic Naturalmat mattress, if you need one. For little’uns aged 0-2 years, all Tiny Hox stays come with a welcome tote, containing our Smallable x Hox colouring book and pencils, as well as the following by request: free Little’uns Breakfast Bag, family-approved neighbourhood map, kid-friendly menus in our lobby restaurants, bottle warmers, nappy pails, nappies and wipes (needed in a pinch), freezer space for milk and food, bath essentials (anti-slip shower mat, baby bath, baby soap and lotion), and board games curated by Smallable.

For kids under 12 years, travel cots are available free of charge.

Let us know you’re after a Tiny Hox stay, as well as any of the essentials you’ll need, in the special request box at checkout.

Yes! All of our rooms have a hair dryer for all your primping and preening needs.

Fancy a light breakfast? Just fill in the bag on your desk, pop it on the hook outside your room, and it will be waiting for you filled with pastry, OJ and a piece of fruit when you wake up in the morning. A £5 charge will be added to your bill upon check out.

Want more? Our lobby restaurant, Albie, does breakfast downstairs or delivered to your room.

We recommend booking lunch and dinner at Seabird as it can get busy. You can book via the website here.

You betcha. You’ll find menus in your room from our lobby restaurant Albie. Hit us up whenever you’re feeling lazy – available 7am-10.30pm.