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Need a nudge?

Here's just a few reasons to book with us.

Price match guarantee

Late checkout for £5 an hour

A free light breakfast bag

Free wi-fi & international calls

Check Dates I'm just looking, I'm not buying

Frequently Asked Questions

Where

Check in & Check Out

Cancellations & Changes

Where

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How do I get to the hotel by public transport?

We are located on Herengracht canal at number 255. From the airport you can take the train to Central station which takes approx 20 minutes and costs around 5 euros. The hotel is then a 15 minute walk from Central station or short cab ride. 

Check in & Check Out

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What time can I check in?

Your room will be ready from 2pm on the day of arrival. If you arrive before 2pm, then we'll do our best to check you in straight away.

When do I need to check out?

12 noon, but if you do want a lie in you can stay until 4pm for just €10 per hour and only on availability.

Cancellations & Changes

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What is your cancellation policy?

All pre-paid bookings are non-refundable. We're really sorry but if you cancel a booking, don't turn up for your booking or the hotel denies check-in to a person not accompanied by you we will not be able to refund your monies.

Reservations made with a corporate account must be guaranteed with a credit or debit card at time of booking. Once confirmed your reservation may be cancelled as per your company agreement. Cancellation after your company agreement or failing to arrive for your stay means you will be charged for the first night of your stay. 

How can I change my booking?

Subject to availability, changes to the travel dates of a pre-paid booking can be made by submitting our online form, plus a change fee of €15 and any rate difference.

If you are less than one day from your arrival date you can change your booking directly with the hotel until 4pm on the day of arrival by calling our reservations team on 020 7550 1000. After that time no changes can be made.