The Hoxton, Lloyd Amsterdam FAQs

We’re super-easy to find. Rietlandpark tram stop is a mere 3-minute walk from the hotel and you can hop off there from any point in the city – including Amsterdam Centraal Station, which is around 10 minutes’ away by tram and connects to regional / international train services. Amsterdam Airport Schiphol is a 20-minute drive from us.

You’ll find our main entrance along the banks of the docklands on Oostelijke Handelskade – but access here is for drop-off purposes only. For 24-hour parking, check out local car parking facilities on Google Maps. Please note, some require subscription sign-ups ahead of time – feel free to get in touch with our front desk team for further info and help.

We offer 50 parking spaces in the Rietlandpark parking garage. It’s a first come first serve basis at €5.50 per hour or €45 per day. Reach out to the team for more info. There is no elevator available so we recommend to drop off your bags first before parking your car.

You can choose your own check-in/out time for free with our Flexy Time initiative, which is available to anyone who books direct on our website up to 72 hours in advance. Otherwise, regular hotel check-in is 2pm.

You can choose your own check-in/out time for free with our Flexy Time initiative, which is available to anyone who books direct on our website up to 72 hours in advance. Otherwise check-out time is 12pm.

Already booked, but want more time in your room than first planned? Ask Reception to extend your check-out time for just €10 an hour up till 4pm.

We’re always more than happy to store luggage free of charge during your stay at the Hoxton, and you’re welcome to leave your bags with us during the day you check-in or check-out.

Yes! We have Hox bikes that are free to use throughout your stay. Just ask at front desk for the lowdown.

Beers, wines and a selection of sweet and savoury snacks are available to buy at high-street prices — no mega mini-bar bills here! Head down to the lobby and fill your fridge.

Why do laundry when we can do it for you? Just pop any dirty laundry in the bag in your room and hand it to front desk, who’ll get it all cleaned and delivered back to you for a small charge.

Hey there, gym bunny! There are plenty of great gyms and fitness studios around us. Tell the front desk what your up for and they will guide you in the right direction.

Our change and cancellation terms vary per type of booking, but many of our rates are fully cancellable when you book on our website. Please refer to the T&Cs displayed during the booking process and in your confirmation email.

If you have made a booking and want to talk to someone about changing or cancelling it, just reply to your confirmation email to connect with one of the team, or use the form below to get in touch.

Reservations must be guaranteed with a credit or debit card at the time of booking. Payment is taken upon check-out unless stated otherwise. Please refer to our payment policy and T&Cs when booking online.

Flexy Time lets you check in and out whenever you like, for free when you book direct. Just book at least 72 hours in advance.

We have 136 rooms – including doubles, singles and uber-chic studios (some with statement mezzanines) for groups of four on the ultimate Amsterdam escape. In addition, our series of concept rooms deliver next-level wow, with accents such as grand pianos, hidden doors and sauna-style panelling in the mix. They cost the same as the others, subject to availability, so feel free to request! Check out our rooms page for photos and to find out more.

Tiny Hox has you covered. Whether you’re joining us with infants, toddlers or kids that are slightly older, we’ve put together all the essentials to see you through. While the maximum number of people in a room is two, we can accommodate infants or children under 12 years sharing with their parents. All our rooms fit cribs – and we’ll add one in free of charge, with an organic Naturalmat mattress, if you need one. For little’uns aged 0-2 years, all Tiny Hox stays come with a welcome tote, containing our Smallable x Hox colouring book and pencils, as well as the following by request: free Little’uns Breakfast Bag, family-approved neighbourhood map, kid-friendly menus in our lobby restaurants, bottle warmers, nappy pails, nappies and wipes (needed in a pinch), freezer space for milk and food, bath essentials (anti-slip shower mat, baby bath, baby soap and lotion), and board games curated by Smallable.

For kids under 12 years, travel cots are available free of charge.

Let us know you’re after a Tiny Hox stay, as well as any of the essentials you’ll need, in the special request box at checkout.

Yes! All of our rooms have a hair dryer for all your primping and preening needs.

Fancy a light breakfast? Just fill in the bag on your desk, pop it on the hook outside your room, and it will be waiting for you filled with a granola bar, OJ and a banana when you wake up in the morning. A €5 charge will be added to your bill upon check out.

Want more? Breman Brasserie does breakfast downstairs or delivered to your room.

You betcha. You’ll find menus in your room. Hit us up whenever you’re feeling lazy – available 7am-10pm.