The Hoxton, Poblenou FAQs

Find us on Av. Diagonal 205, right next to the Glories Tower — you can’t miss it! If you’re travelling via public transport, we’re a minute’s walk from Glories metro station. From El Prat airport, take the Aerobus and then jump onto the Metro Red line at Plaça Catalunya. Via car or taxi, we’re 25 minutes away and have parking on site.

We have parking onsite. To access, head over to Carrer de Badajoz 174. You’ll find three different parking entrances next to each the other. We’re the one in the middle!

You can choose your own check-in time for free with our Flexy Time initiative, which is available to anyone who books direct on our website up to 72 hours in advance. Otherwise, regular hotel check-in is 2pm to 3pm.

You can choose your own check-out time for free with our Flexy Time initiative, which is available to anyone who books direct on our website up to 72 hours in advance. Otherwise check-out time is 12pm.

Already booked, but want more time in your room than first planned? Ask Reception to extend your check-out time for just €10 an hour up till 4pm.

We’re always more than happy to store luggage free of charge during your stay at the Hoxton, and you’re welcome to leave your bags with us during the day you check-in or check-out.

Yes! We have Hox bikes that are free to use throughout your stay. Just ask at front desk for the lowdown.

Beers, wines and a selection of sweet and savoury snacks are available to buy at grocery store prices — no mega mini-bar bills here! Head down to the lobby and fill your fridge.

Why do laundry when we can do it for you? Just pop any dirty laundry in the bag in your room and hand it to front desk, who’ll get it all cleaned and delivered back to you for a small charge.

Hey there, gym bunny! There are plenty of great gyms and fitness studios around us.

Our change and cancellation terms vary per type of booking, but many of our rates are fully cancellable when you book on our website. Please refer to the T&Cs displayed during the booking process and in your confirmation email.

If you have made a booking and want to talk to someone about changing or cancelling it, just reply to your confirmation email to connect with one of the team, or use the form below to get in touch.

Reservations must be guaranteed with a credit or debit card at the time of booking. Payment is taken upon check-out unless stated otherwise. Please refer to our payment policy and T&Cs when booking online.

Flexy Time lets you check in and out whenever you like, for free when you book direct. Just book at least 72 hours in advance.

We have 240 rooms across 5 different room categories. Roomys are a great option for couples for 1-2 night stays. Size up to a Biggy to spread out a little more, and for longer stays and families/friends, we’d recommend a Homey/Homey 2 which have kitchenettes and separate rooms. Check them out on our rooms page.

Tiny Hox has you covered. Whether you’re joining us with infants, toddlers or kids that are slightly older, we’ve put together all the essentials to see you through. Our Biggy and Homey rooms are great for families as they have a double sofa bed which is suitable for children. Homey 2 rooms have two double beds in separate rooms, meaning you can put the little ones to bed without having to worry about tiptoeing around. All our rooms fit cribs – and we’ll add one in free of charge, with an organic Naturalmat mattress, if you need one. For little’uns aged 0-2 years, all Tiny Hox stays come with a welcome tote, containing our Smallable x Hox colouring book and pencils, as well as the following by request: free Little’uns Breakfast Bag, family-approved neighbourhood map, kid-friendly menus in our lobby restaurants, bottle warmers, nappy pails, nappies and wipes (needed in a pinch), freezer space for milk and food, bath essentials (anti-slip shower mat, baby bath, baby soap and lotion), and board games curated by Smallable.

Let us know you’re after a Tiny Hox stay, as well as any of the essentials you’ll need, in the special request box at checkout.

Yes! All of our rooms have a hair dryer for all your primping and preening needs.

Fancy a light breakfast? Just fill in the bag on your desk, pop it on the hook outside your room, and it will be waiting for you filled with pastry, juice and a piece of fruit when you wake up in the morning. A €5 charge will be added to your bill upon check out.

Our pool is open to hotel guests daily from 7:00 to 19:30. Guests can enjoy access to tables, sun loungers, and cabanas during this time. 

You can reserve a spot at the pool between 11:00 and 15:00 or between 15:30 and 19:30. Each reservation allows for a maximum of 4 hours. 

You can make reservations up to 5 days before you arrive by sending an email to hola@topetacos.com. Please note that availability may vary.

From 11:00 to 19:30 there’s a min spend of €40 for loungers and €80 for cabanas. Loungers are for solo use and cabanas fit up to 4 people.

Dogs are welcome on our terrace, TOPE, but are not allowed in the pool area.

We do not require a deposit; however, due to limited availability, we advise cancelling at least 12 hours in advance.