Cookie Policy
01
Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. We use the term “cookies” in this policy to refer to all files that collect information in this way.
There are many functions cookies serve. For example, they can help us to remember your preferences, analyse how well the Website is performing, or even allow us to recommend content we believe will be most relevant to you.
Certain cookies contain personal information. Most cookies will not collect information that identifies you, but will instead collect more general information such as how users arrive at and use the Website.
02
Generally, our cookies perform up to four different functions:
Some cookies are essential for the operation of the Website. If you opt to disable these cookies, you will not be able to access or use all of the features that the Website incorporates.
We utilise other cookies to analyse how our visitors use the Website and to monitor performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.
We use functionality cookies to allow us to remember your preferences, such as your customisation preferences.
We use targeting cookies in order to be able to deliver targeted advertising.
03
We do use or allow third parties to serve cookies that fall into the three categories above. For example, like many companies, we use third party analytic tools to help us monitor our traffic. We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.
04
As we have explained above, cookies help you to get the most out of the Website.
However, if you do wish to disable cookies then you can do so by amending the settings within your browser or mobile device.
Please remember that if you do choose to disable cookies, you may find that certain sections of the website do not work properly.
05
Please see below for a full list of the cookies used on this website.
More detail on how businesses use cookies generally is available at www.allaboutcookies.org. If you have any queries regarding this Cookie Policy please contact us by email at data@thehox.com.
| Cookie | Duration | Description |
|---|---|---|
| Set by Hoxton | ||
| _RequestVerificationToken | session | Anti-CSRF (Cross-Site Request Forgery) token, used to verify the authenticity of web requests and prevent cross-site request forgery.It’s used on any form that’s submitted to make sure the request is coming from the right place. |
| idleSeconds | session | Used to track how long the user has been idle. |
| idleTriggered | session | Used to track whether a user is considered to have become idle. |
| reservation | 30 minutes | Used to track a reservation process. |
| UserId | session | Used to identify the user for tracking purposes and website analysis. |
| Set by Google | ||
| _dc_gtm_UA-[googleAnalyticsId] | 365 days | Google Tag Manager, injects other Google Analytics cookies for tracking purposes |
| _ga | 365 days | Used to identify user for tracking purposes |
| _gali | 365 days | Used for Enhanced Link Attribution https://developers.google.com/analytics/devguides/collection/analyticsjs/enhanced-link-attribution |
| _gat | 365 days | Used to throttle request rate by Google to not make too many requests to their doubleclick.net server during tracking. https://developers.google.com/analytics/devguides/collection/analyticsjs/display-features |
| _gat_UA-[googleAnalyticsId] | 365 days | Used to throttle request rate |
| _gid | 365 days | Used to identify user for tracking purposes |
| Set by Olark Chat | ||
| _ok | session | Most recent Olark site ID |
| _okac | session | Used for caching purposes, to minimize site response time |
| _okbk | session | Used to track extra state information (e.g. chat box being open/closed) |
| _okck | session | Tests whether the visitor’s browser allows cookies to be stored |
| _okdetect | session | Used for caching purposes, to minimize site response time |
| _okla | session | Used for caching purposes (loaded from CDN vs. loaded from Olark infrastructure) |
| _oklv | session | Olark loader version (for improved caching) |
| hblid | 365 days | Used to identify user |
| olfsk | 365 days | Storage identifier used to maintain chat state across pages (e.g. message history) |
| wcsid | session | Used to keep track of a single chat session |
| Set by Azure (Hosting) | ||
| ai_session | 365 days | Unique anonymous session identifier token |
| ai_user | 365 days | Used to identify the user and count currently active users |
| ARRAAffinity | session | Used for load balancing to minimize site response time |
| Set by Mixpanel | ||
| mp_[mixpanelId]_mixpanel | 365 days | Used to track behaviour of user on site |
| mp_mixpanel_c | 1 day | Used to track behaviour of user on site |
| Set by Trip Tease Price Checker | ||
| triptease-identity-data | 365 days | Used to track behaviour during booking process |
| pf-api-key | session | Used to integrate with Trip Tease Price Checker https://www.triptease.com/en/price-check/ |
| pf-ticket-id | session | Used to integrate with Trip Tease Price Checker https://www.triptease.com/en/price-check/ |
| Set by Full Story | ||
| fs_uid | session | Fullstory is fired through Tag Manager and used to understand user behaviour – you can opt out here |
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