Full pre- payment on a credit or debit card is required at the time of booking. Need to amend your dates? Let us know before 4pm on day of arrival, a fee of £15 and the difference in rate will be applied. Should you wish to cancel or shorten your stay, no refund can be given for the unused nights.
If you intend to pay for someone’s stay and you will not be present at the point of check-in to show your payment card, for the protection of the card holder a completed Third Party Payment Form is required: download PDF. Please return to us at firstname.lastname@example.org.
Rooms cannot be transferred without prior notice. We are only able to check in guests who have booked and paid for the room online or via our reservations team.