Sales Coordinator

The Hoxton, Brooklyn

Just like our doors, our minds are open too. Ever since we opened our first hotel, The Hoxton Shoreditch, way back in 2006, we’ve never just been about offering a bed for the night. We want to be more than that, providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces. Then there's our eclectic program of monthly events where we bring the outside in, working with local creatives to curate events unique to each location.

Back in 2006, The Hoxton, Shoreditch in East London changed the hotel model, proving style didn’t need to be sacrificed for value and that honest pricing is still very much at the heart of everything we do. We opened our second hotel, The Hoxton, Holborn in 2014, followed by properties in Amsterdam, Paris, Williamsburg, and Portland.  Chicago, Los Angeles, and Southwark are all coming soon. While each hotel has its own character, no matter where we open you can be sure to find the familiar Hoxton Hustle. 

Each Hoxton hotel is individual, incorporating the uniqueness of their neighborhoods using local designers, artists, and illustrators for everything from interiors to wallpaper, art and neighborhood guides. The Hoxton, Williamsburg is on the original site of the Rosenwach factory, the maker of the iconic wooden water towers dotted along the skyline of New York City. Featuring 175 bedrooms, a vibrant public area, restaurant, terrace bar, and roof top along with The Apartment, our events and meeting space.

The Details

The role will be based at The Hoxton, Williamsburg, reporting to the Events Director & Senior Groups & Meetings Manager. You will be responsible for supporting the Groups & Events team to ensure the successful operation of the department. Here’s an idea of how we see the role…

  • Effectively use the hotel’s reservation system Opera Sales & Catering to manage the booking procedure for small and medium sized Groups and Events ensuring processes and actions are followed in-line with company standards.
  • Communicate with clients directly to assist the sales team with group & event coordination.
  • Assist with the preparation and distribution of BEOs, Group Memos & Revenue Reports.
  • Liaise closely with the hotel’s operations team to ensure all group booking details are accurately communicated to meet client expectations.
  • Complete personal performance reports and undergo quality control checks.
  • Manage logistics for wedding blocks, entertainment groups & corporate groups & events.
  • Assist with sales team hosted events from invitations to rsvp lists.
  • Achieve set goals and complete all other duties, tasks and projects as required by the Events Director & Senior Groups & Meetings Manager.

What’s in it for you…

  • The opportunity to join the team at one of New York’s most exciting hotel openings
  • There is opportunity to grow with an exciting young company and be part of a team who are passionate about everything they do
  • To work for an innovative organization, committed to not just building new hotels but building a global brand
  • The opportunity to challenge the norm and work in an environment that is both creative and rewarding
  • You will receive a competitive package with a significant opportunity for career development

About you

  • You have at least one year of hotel sales experience or administrative experience supporting a team.
  • You execute. You get things done.
  • You are scarily organized.
  • You jump out of bed every morning, fizzing with energy and jazzed about what you’re doing today.
  • You are humble. There are no egos, and no drama.
  • Ability to take ownership of issues, solve problems and make effective decisions.
  • Ability to learn quickly and adapt to The Hoxton’s unique culture.
  • You’ll work positively and collaboratively to achieve the highest standards of delivery at work.
  • You’ll live and breathe each of The Hoxton’s leadership behaviors.
  • If we get stuck in a lift with you – we’ll get along nicely and have a laugh along the way.

What's Next?

This is a special opportunity to join a quickly growing company, so get in touch.

Apply online at

https://recruiting.ultipro.com/ENN1000ENUSA/JobBoard/36c3bbb4-bfb0-49b9-acd5-dcde72188eae/OpportunityDetail?opportunityId=4b122108-408d-4ca3-9bb4-64eb1572c3ec

The Hoxton, Williamsburg is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  True Facts.

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  • Location: Brooklyn
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