Night Auditor

The Hoxton, Southwark

We are looking for a confident Receptionist to join our night team for the brand new The Hoxton, Southwark, which has just opened.

The Hoxton, Southwark is the latest addition to The Hoxton family, and our third in London, only a skip & a hop away from the South Bank. There is something for everyone: 192 rooms, a bustling ground-floor restaurant, bar and terrace, The Apartment (our unique meeting & events space, a stunning roof-top restaurant and bar with indoor and outdoor seating PLUS our brand-new coworking space spread over six floors. It’s going to be quite something!

What you’ll do…

  • You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
  • Work with all our teams to make sure we're always busy, and help our Night Manager with any overbooking levels
  • Answer phones, sort out requests and anything that might arise time, involving the team as needed - you're the one-stop-shop for our guests to turn to

What we’re looking for…

  • It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key
  • Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know
  • You’re looking for a place where you can be you; no clones in suits here
  • Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues
  • You’re not precious. We leave our egos at the door and help get shit done
  • You’re up for doing things differently and trying (almost) everything once
  • You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you…

  • 20 days holiday (plus bank holidays), pension and life insurance
  • A health cash plan, through which you can easily claim money back on things like dental, physiotherapy and contact lenses
  • Take care of your physical & mental wellbeing through a support help line, gym discounts, virtual GP surgeries and more
  • Treat yourself once in a while with lots of retail & hospitality perks through our partners
  • Goes without saying, but we’ll feed you during your shift
  • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
  • Lots of opportunity to progress and switch it up as part of a global family of brands
  • Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
  • Extra time off to volunteer with one of our partner charities
  • Access to our Coworking space on evenings & weekends to work on your side-hustle
  • Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
Apply Here
  • Location: Southwark
Apply Here