Receptionist (Night)

The Hoxton, Shoreditch

We are looking for a confident Receptionist to join our Front Office team for nights.

The Hoxton, Shoreditch, is where The Hoxton was born. It’s where we first set out to do things a little differently, breaking rules about ‘the way things are done’. Originally a car park, it now offers 210 rooms, The Apartment, our meetings & events concept, and an open lobby, café & restaurant where you can feel the hustle and energy of Shoreditch.

What you'll do...

  • You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
  • Work with all our teams to make sure we're always busy, and help our Night Manager with any overbooking levels
  • Answer phones, sort out requests and anything that might arise time, involving the team as needed - you're the one-stop-shop for our guests to turn to

What we're looking for...

  • It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key
  • Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know
  • You’re looking for a place where you can be you; no clones in suits here
  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
  • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
  • You’re not precious. We leave our egos at the door and help get shit done
  • You’re up for doing things differently and trying (almost) everything once
  • If we got stuck in a lift together we’d have a good time and share a few laughs
  • You want to be part of a team that works hard, supports each other and has fun along the way

What's in it for you...

  • 20 days holiday (plus bank holidays), pension, competitive salary, and nifty rewards for going the extra mile and living our values
  • Free lunch before payday as a treat at the end of the month
  • Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
  • Plenty of opportunity to progress and change it up while you’re with us – we’re growing quickly and globally and are part of a diverse family of brands
  • Training to get you settled into your role, learning academies to broaden your skill set and development that helps you think, make and thrive at work
  • Time off to volunteer with one of our partner charities
  • Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
Apply Here
  • Location: Shoreditch
  • Hours: Full Time
  • Salary: Competitive
Apply Here