Restaurant Manager

The Hoxton, Portland, Oregon

Our story

Just like our doors, our minds are open too. Since we opened our first hotel in Shoreditch, London in 2006, we’ve never been just about offering a bed for the night. We want to be more than that, providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces. Then there's our eclectic program of monthly events where we bring the outside in, working with local creatives to curate events unique to each location.

We proved that style didn’t need to be sacrificed for value and honest pricing is still very much at the heart of everything we do. We opened our second London hotel in 2014, followed by Amsterdam in 2015, Paris in 2017, and Williamsburg in 2018 with Portland, Los Angeles, and Chicago all coming soon. Though each hotel has its own character, you’ll always find the familiar Hoxton Hustle, incorporating the uniqueness of each neighborhood using local designers, artists, and illustrators for everything from interiors to wallpaper, art, and neighborhood guides.

The Hoxton, Portland will be situated in an iconic building with an incredible history dating back to 1906. Located in Portland’s Old Town Chinatown, The Hoxton, Portland will have lively, welcoming public spaces providing a place where guests can hangout alongside the locals and submerse themselves in the neighborhood, plus 119 bedrooms, a variety of engaging, culinarily progressive restaurants and bars.

A vibrant public area is at the heart of The Hoxton, with open spaces, designed in a way that feels inclusive and invites you to just hang out. The Hoxton, Portland will have a strong focus on local food and drinks done exceptionally well, with provisions for over 220 covers across two restaurants and three bars including a rooftop patio, a basement speakeasy, a Proud Mary coffee outlet, and relaxed dining in the lobby restaurant.

The Hoxton is more than simply selling bedrooms. We give each person who walks through our doors an experience—a chance to hang out with the locals and discover the neighborhood. The Hoxton’s monthly cultural program gives local creatives a space to showcase their work, from fashion and music to technology and art. Coupled with the neighborhood guide—a selection of the best local haunts, cherry picked by the team and our neighbors—it’s the go-to resource for what’s going on in our hood.

What’s in it for you?

  • Be a part of The Hoxton Portland’s opening team—setting the stage for our North American story
  • Health insurance and other benefits for full time employees
  • Play a key role in crafting exciting new food and drink concepts in beautifully designed spaces
  • Challenge the norm and collaborate with a world-class team in an environment that is both creative and rewarding
  • You’ll be responsible for food and drink service at The Hoxton in Portland
  • Work directly with the Service Director, Bar Manager, and the Director of Restaurants and Bars, as well as our culinary partners (Submarine Hospitality) at The Hoxton Portland
  • Embark on an exciting career trajectory in a professional environment with educational and growth opportunities
  • Be yourself and the best you can be in a relaxed, innovative culture
  • Work for an organization committed not only to building new hotels, but also a global brand

The details

You will help with the set-up of The Hoxton, Portland food and drink operations. This will involve assisting in the development of systems to ensure a successful opening of the food and drink spaces at The Hoxton, Portland, as well as managing the day-to-day food and beverage-related activities for the hotel. 

Overview - Initial Phase:

  • Set up the operations of all restaurants and bars to achieve success in all areas, as well as conform to alcoholic beverage regulations
  • Help to develop key processes for our front of house teams

Overview - Post Opening Functions:

  • Take ownership of the restaurant and bar spaces
  • Make decisions based on ensuring happiness for the guests, the company, and the team as well as maximizing profitability…all with the moral integrity of the Hox code
  • On board and execute training programs for new hires
  • Make sure the OLCC, health codes, and all additional statutory standards are met
  • Maintain well-organized storage rooms and accurate inventories
  • Oversee any service issues relating to all FOH staff, maintenance, restaurant up-keep, and cash handling
  • Ensure return visitors and foster relationships with regulars through warm, genuine hospitality and impeccable service; develop one-on-one rapport with returning guests
  • Welcome neighbors into the Hox family through community and guest engagement
  • Continually “take the temperature” of the staff morale; find creative ways to foster lasting team members
  • Lead by example; instill a passion to learn and grow
  • Investigate and resolve any guest concerns
  • Assist in proper opening and closing procedures

About you

  • You will be an experienced food and drink manager with a background showcasing the industry’s top restaurants and/or innovative hotels
  • Have experience in restaurant openings
  • Hospitality is your passion
  • You make a point of keeping current with industry trends
  • You are familiar with community and industry luminaries—both locally and beyond
  • Uncompromised quality is, for you, non-negotiable
  • You make people feel good—your team, guests, and colleagues alike
  • You have a methodical and process-driven approach to tasks, but you also work flexibly and calmly under pressure
  • You are punctual and always meet deadlines
  • You love the creativity of food and drink and seek innovation in the field
  • You take ownership of important issues, solve problems, and make effective decisions
  • You work positively and collaboratively to achieve the highest standards of delivery
  • You learn quickly and are a natural fit for The Hoxton’s unique culture
  • The Hoxton’s philosophies speak to your core: We’re in it together. Think big & believe. Work hard, make it fun. Make a positive impact. Be humble & open.
  • If we get stuck in an elevator together, we’ll get along nicely and have a laugh along the way 

What’s next?

Drop us a line with your resume and cover letter at hoxstarportland@thehox.com or visit the link below to apply!

 https://recruiting.ultipro.com/ENN1000ENUSA/JobBoard/36c3bbb4-bfb0-49b9-acd5-dcde72188eae/OpportunityDetail?opportunityId=c234b377-63b9-43e4-8008-77ae11c0f1a4

The Hoxton, Portland is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True facts.

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  • Location: Portland, Oregon
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