Director of Housekeeping

The Hoxton, Portland, Oregon

Our story

Just like our doors, our minds are open too. Since we opened our first hotel in Shoreditch, London in 2006, we’ve never just been about offering a bed for the night. We want to be more than that, providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces. Then there's our eclectic program of monthly events where we bring the outside in, working with local creatives to curate events unique to each location.

 

We proved that style didn’t need to be sacrificed for value, and honest pricing is still very much at the heart of everything we do. We opened our second London hotel in 2014, followed by Amsterdam in 2015, Paris in 2017. Williamsburg Portland, Los Angeles are all to come in 2018 with Chicago following in 2019. Each hotel has its own character; however, you’ll find the familiar Hoxton Hustle in each, incorporating the uniqueness of their neighborhoods using local designers, artists, and illustrators for everything from interiors to wallpaper, art and neighborhood guides.

 

The Hoxton, Portland will be situated in an iconic building with an incredible history dating back to 1906. Located in Portland’s Old Town Chinatown, The Hoxton, Portland will have vibrant, welcoming public spaces providing a place where guests can hangout alongside the locals and submerse themselves in the neighborhood, 119 bedrooms, a rooftop restaurant and basement bar.

 

The details

We’re not really a strict job descriptions kind of place – we all roll our sleeves up and get stuck in wherever needed – but here’s an idea of how we see the role…

 

  • Lead and inspire the housekeeping team to provide a friendly, helpful and responsive level of service to all our guests.
  • Create an environment of learning to ensure all members of the team are trained to understand and follow all standards of operation
  • Train and develop a team of individuals to their fullest potential, encouraging them to become fully rounded Team Members
  • Play an active role in the enhancement of the relationship between Housekeeping, Front Office, and Engineering
  • Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges

 

What’s in it for you…

  • The opportunity to be part of an exciting hotel opening
  • There is opportunity to grow with an exciting young company and be part of a team who are passionate about everything they do
  • To work for an innovative organization, committed to not just building new hotels, but building a global brand
  • The opportunity to challenge the norm and work in an environment that is both creative and rewarding

                                                                                                                                                                       

About you

  • You have previous supervisory experience, preferably in a hotel housekeeping role
  • You execute. You get things done
  • You are not precious. You appreciate some ideas work and some don’t. But we do like to try (almost) everything once
  • You are humble. There are no egos, and no drama
  • You have a keen eye for detail and love to share your notes and feedback
  • You know how to crack the whip, but make people feel good at the same time.
  • You’ll live and breathe each of The Hoxton’s leadership behaviors
  • Keen to take ownership of and pride in your work, a roll- up-your-sleeves attitude to seeing work through and delivering results
  • You have the ability to learn quickly and adapt to The Hoxton’s unique culture
  • You jump out of bed every morning, fizzing with energy and jazzed about what you’re doing today
  • If we get stuck in a lift with you – we’ll get along nicely and have a laugh along the way

What’s next…

  • Drop us a line with your resume, and anything else you want to share to hoxstarportland@thehox.com

 

The Hoxton, Portland is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True Facts.

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  • Location: Portland, Oregon
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