Bar Manager

The Hoxton, Portland, Oregon

Our story

Just like our doors, our minds are open too. Since we opened our first hotel in Shoreditch, London in 2006, we’ve never just been about offering a bed for the night. We want to be more than that, providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Then there's our eclectic programme of monthly events where we bring the outside in, working with local creatives to curate events unique to each location.

We proved that style didn’t need to be sacrificed for value and honest pricing is still very much at the heart of everything we do. We opened our second London hotel in 2014, followed by Amsterdam in 2015, Paris in 2017 and Williamsburg in 2018 with Portland, Los Angeles, and Chicago all coming soon. Each hotel has its own character; however you’ll find the familiar Hoxton Hustle, incorporating the uniqueness of their neighbourhoods using local designers, artists, and illustrators for everything from interiors to wallpaper, art and neighbourhood guides.

The Hoxton, Portland will be situated in an iconic building with an incredible history dating back to 1906. Located in Portland’s Old Town Chinatown, The Hoxton, Portland will have vibrant, welcoming public spaces providing a place where guests can hangout alongside the locals and submerse themselves in the neighborhood, 119 bedrooms, a lobby & rooftop restaurant and basement bar.

A vibrant public area is at the heart of The Hoxton.  Open spaces, designed in a way that feels inclusive and puts you at ease to just hang out.  The Hoxton, Portland will have a strong focus on local food and drinks done exceptionally well, with provisions for over 220 covers across 2 restaurants and 3 bars including a rooftop patio, a speakeasy, lobby coffee stand and relaxed dining in the lobby restaurant.

The Hoxton has never just been about selling bedrooms. We give each person who comes through our doors an experience - a chance to hang out with the locals and discover the neighborhood.  The Hoxton’s monthly free or low cost cultural program gives local creatives a space to showcase their work, from fashion and music to technology and art.  Coupled with the neighborhood guide, a selection of the best local haunts, cherry picked by the team and our neighbors, it’s the go to resource for what’s going on in our neighborhood.

What’s in it for you?

  • To play a lead role in opening the first chapter in The Hoxton’s North American story
  • The chance to play a key role in crafting exciting new food and drink concepts in some beautifully designed spaces
  • The opportunity to work and collaborate with a world class team
  • You’ll be responsible for food and drink service at The Hoxton in Portland
  • You’ll work directly with the Director of Restaurants & Bars – The Hoxton, Portland, Service Director, The Hoxton Portland, Director of Bars, North America, and our culinary partners at The Hoxton Portland
  • The chance to embark on an exciting career trajectory in a fast growing environment
  • You’ll be able to be yourself and the best you can be in a relaxed innovative culture
  • You’ll work for an organization committed to not just building new hotels but also a global brand
  • The opportunity to challenge the norm and work in an environment that is both creative and rewarding

 

The details

The role will initially be based at satellite office at the Wework – Custom House, then moving on site to The Hoxton, Portland.  You’ll report to our Director of Restaurants & Bars, The Hoxton, Portland, and have a close working relationship with the Hotel Manager of The Hoxton, Portland.

You’ll be responsible for setting up The Hoxton, Portland drink operations. This will initially involve helping to develop the systems that ensure a successful opening of the food and drink spaces at The Hoxton, Portland, and managing the day to day beverage related activities for the hotel. 

 

Overview - Initial Phase:

  • Set up the operation of all bars to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations
  • Directly work with vendors to secure best pricing possible and put together a tip top spirit and wine list
  • Order smartly, aligning purchasing budgets with storage limitations and case break advantages, always utilizing your creativity to think outside of the box
  • Schedule some or all of front of house departments for pre-opening training modules
  • Work with Director of Restaurants & Bars – THPDX, and management team to interview and recruit all candidates for front of house positions
  • Guide the set up and program the Food and Drink operating systems including Micros
  • Work with culinary partners to create specialty cocktails and wine lists that align with the culinary direction and neighborhood expectations
  • Help to develop key processes for front of house teams

 

Overview - Post Opening Functions:

  • Supervise the operation of all bars to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations
  • Ensure budget goals are achieved with industry leading metrics, with a specific focus on beverage costs
  • On board and create training programs for new hires
  • You’ll take ownership of the bar spaces and make decisions based on keeping the guests happy, the company and the people that are part of it.
  • Ensure statutory compliance in all food and drink related areas
  • You will keep well-organized store rooms and inventories that allow for a smooth running beverage program
  • Oversee any bar related issues relating to bar staff, bar maintenance, and cash handling
  • Develop one-on-one rapport with guests, recognize frequent diners, and take great efforts to ensure return visitors through genuine hospitality and clever problem-solving.
  • Welcome neighbors into the Hox family through community engagement
  • Continuously monitor and gauge the morale of the team, find creative ways to encourage staff retention, and through example, instill a passion to learn and grow
  • Investigate and resolve any guest concerns
  • Consistently evaluate sales trends to revise and update wine and cocktail lists. Make updates based on seasons, industry trends, cost savings, and food pairings.
  • Assist in proper opening and closing procedures
  • Supervise operations of floor to maximize profitability, minimize legal liability, and conform to regulations
  • Build and sustain relationships with vendors and distributors

 

About you

  • You will be an experienced food and drink operator, possibly from the individual restaurant field or from an innovative hotel environment
  • Have experience of restaurant openings
  • You’ll live and breathe food and drink, knowing what’s hot, what’s not and who’s who
  • You’ll be a stickler for quality
  • You make people feel good - your team, guests and colleagues alike
  • Methodical and process-driven approach to tasks, but also able to work flexibly and calmly in order to meet deadlines
  • You love the creativity of food and drink, and enjoy finding new ways to innovate
  • Ability to take ownership of important issues, solve problems and make effective decisions
  • Ability to learn quickly and adapt to The Hoxton’s unique culture
  • Ability to work positively and collaboratively to achieve the highest standards of delivery at work
  • You’ll live and breathe each of The Hoxton’s leadership behaviours
  • If we get stuck in a lift with you – we’ll get along nicely and have a laugh along the way

 

What’s next?

Drop us a line at https://recruiting.ultipro.com/ENN1000ENUSA/JobBoard/36c3bbb4-bfb0-49b9-acd5-dcde72188eae/OpportunityDetail?opportunityId=7fb89af9-4e0d-489e-bd10-8fdd7fc9d3e1 with your resume, and anything else you want to share.

The Hoxton, Portland is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  True Facts.

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  • Location: Portland, Oregon
  • Hours: Full Time
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