Director of Restaurants & Bars

The Hoxton, Los Angeles, California

About us…

Just like our doors, our minds are open too. Since we opened our first hotel in Shoreditch, London in 2006, we’ve never just been about offering a bed for the night. We want to be more than that, providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces. Then there's our eclectic program of monthly events where we bring the outside in, working with local creatives to curate events unique to each location.

We proved that style didn’t need to be sacrificed for value and honest pricing is still very much at the heart of everything we do. We opened our second London hotel in 2014, followed by Amsterdam in 2015, Paris in 2017 and Williamsburg, Portland, Los Angeles, and Chicago all coming soon. Each hotel has its own character; however, you’ll find the familiar Hoxton Hustle, incorporating the uniqueness of their neighborhoods using local designers, artists, and illustrators for everything from interiors to wallpaper, art and neighborhood guides.

The Hoxton, Downtown LA is in a neighborhood that has seen a major revival over the last few years, with some of the city’s best restaurants, shops and bars opening up there and many more in the pipeline. Set in the 10-story Los Angeles Railway building, which was built in 1925, the building has an interesting and varied history, having been the headquarters of the L.A. Railway Authority and later housing a garment manufacturer, a candy shop, a restaurant, and a grocery store - it’s even had film sets, radio towers and electric signs erected on its rooftop. The Hoxton, Los Angeles will offer 174 rooms designed by Ennismore Design Studio, a ground floor restaurant and basement bar operated by a local chef, along with The Hoxton’s first rooftop pool with restaurant and amazing views over Broadway, the historic theatre and cinema district and one of the oldest streets in the city. 

The details

The role will initially be based at a pre-opening office in LA, then moving on site to The Hoxton, LA.  You’ll report jointly to the VP of Restaurants & Bars for North America and the General Manager for The Hoxton, LA.

 

You’ll be responsible for setting up The Hoxton, Los Angeles’ restaurant & bar operations. This will initially involve helping to develop the systems that ensure a successful opening of the food and drink spaces at The Hoxton, LA and managing the day to day restaurant & bar activities for the hotel.

Here’s an idea of how we see the role…

Overview - Initial Phase:

  • Assist in implementing training programs for all departments to ensure a well-educated team and top-notch service
  • Create internal systems to ensure that shifts run smoothly
  • Work alongside the VP of Restaurants & Bars – North America to accomplish tasks laid out on the Restaurants & Bars critical path
  • Guide the set up and program Restaurants & Bars operating systems including Micros and Open Table
  • Work with assistant managers and culinary team to assign duties that best suit individual strengths, providing the tools necessary for your team to succeed
  • Work alongside the hotel teams to develop key processes for events, room service, and amenity programs that surprise and delight

Overview - Post Opening Functions:

  • Oversee the day to day restaurant & bar operations
  • Ensure budget goals are achieved with industry leading metrics, with a specific focus on food cost, payroll and beverage cost
  • Lead and inspire your team to ensure a high level of engagement and exceptional individual service style
  • You’ll take ownership of the bar spaces and make decisions based on keeping the guests happy, as well as the company and the people that are part of it.
  • Ensure statutory compliance in all food and drink related areas
  • Monitor food, beverage and drink quality in a systemic manner
  • Create ongoing training programs that allow our staff to grow their knowledge and develop a sense of pride and ownership in their roles
  • Develop one-on-one rapport with guests, recognize frequent diners, and take great efforts to ensure return visitors through genuine hospitality and clever problem-solving.
  • Welcome neighbors into the Hox family through community engagement
  • Continuously monitor and gauge the morale of the team, find creative ways to encourage staff retention, and through example, instill a passion to learn and grow

What’s in it for you…

  • To play a lead role in opening the first chapter in The Hoxton’s North American story
  • The chance to play a key role in crafting exciting new food and drink concepts in some beautifully designed spaces
  • The opportunity to assemble a world class team
  • You’ll be responsible for food & drink at The Hoxton, LA.
  • You’ll work directly with the VP of Restaurants & Bars – North America and our culinary partners at The Hoxton, LA
  • The chance to embark on an exciting career trajectory in a fast-growing environment
  • You’ll be able to be yourself and the best you can be in a relaxed innovative culture
  • You’ll work for an organization committed to not just building new hotels but also a global brand
  • The opportunity to challenge the norm and work in an environment that is both creative and rewarding

 

About you

  • You will be an experienced food and drink operator, possibly from the individual restaurant field or from an innovative hotel environment
  • Have experience of restaurant openings
  • You’ll live and breathe food and drink, knowing what’s hot, what’s not and who’s who
  • You’ll be a stickler for quality
  • You make people feel good - your team, guests and colleagues alike
  • Methodical and process-driven approach to tasks, but also able to work flexibly and calmly to meet deadlines
  • You love the creativity of food and drink, and enjoy finding new ways to innovate
  • Ability to take ownership of important issues, solve problems and make effective decisions
  • Ability to learn quickly and adapt to The Hoxton’s unique culture
  • Ability to work positively and collaboratively to achieve the highest standards of delivery at work
  • You’ll live and breathe each of The Hoxton’s leadership behaviors
  • If we get stuck in a lift with you – we’ll get along nicely and have a laugh along the way

 

This is a very special opportunity, so get in touch.

Apply online at:

https://recruiting.ultipro.com/ENN1000ENUSA/JobBoard/36c3bbb4-bfb0-49b9-acd5-dcde72188eae/OpportunityDetail?opportunityId=fc3b716e-5c87-41c1-be6a-a5adeba9c73a

 

The Hoxton, Los Angeles is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  True Facts.

 

Apply Here
  • Location: Los Angeles, California
  • Hours: Full Time, Salaried
  • Salary: Competitive
Apply Here