Director of Engineering

The Hoxton, Los Angeles, California

Our story

Just like our doors, our minds are open too. Since we opened our first hotel in Shoreditch, London in 2006, we’ve never just been about offering a bed for the night. We want to be more than that, providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces. Then there's our eclectic program of monthly events where we bring the outside in, working with local creatives to curate events unique to each location.

We proved that style didn’t need to be sacrificed for value and honest pricing is still very much at the heart of everything we do. We opened our second London hotel in 2014, followed by Amsterdam in 2015, Paris in 2017 and Williamsburg, Portland, Los Angeles, and Chicago all coming soon. Each hotel has its own character; however, you’ll find the familiar Hoxton Hustle, incorporating the uniqueness of their neighborhoods using local designers, artists, and illustrators for everything from interiors to wallpaper, art and neighborhood guides.

The Hoxton, Downtown LA is in a neighborhood that has seen a major revival over the last few years, with some of the city’s best restaurants, shops and bars opening up there and many more in the pipeline. Set in the 10-story Los Angeles Railway building, which was built in 1925, the building has an interesting and varied history, having been the headquarters of the L.A. Railway Authority and later housing a garment manufacturer, a candy shop, a restaurant, and a grocery store - it’s even had film sets, radio towers and electric signs erected on its rooftop. The Hoxton, Los Angeles will offer 174 rooms designed by Ennismore Design Studio, a ground floor restaurant and basement bar operated by a local chef, along with The Hoxton’s first rooftop pool with restaurant and amazing views over Broadway, the historic theatre and cinema district and one of the oldest streets in the city. 


The details

You’ll report directly to the Director of Operations.

You will be responsible for the overall maintenance of the hotel’s physical facilities, maintenance costs, safety policies, and contractors.

We don’t go for strict job descriptions; however, here’s an idea of how we see the role…

> Manage and maintain the building systems using intelligent building management. Develop and deliver smart building strategies and solutions, leveraging the installed leading-edge technology systems for optimal energy management, enhanced operations and maintenance, and improved guest and employee experience and productivity while driving business growth.

> Ensure that there are effective preventative and routine maintenance schedules in place; maintain accurate records all rooms, equipment and PM programs.

> Maintain all plant, utility and building system areas of the building.

> Conduct room, public area, food service and back of house inspections; and identify repair needs.

> Manage the onsite activity of all contractors.

> Order all maintenance supplies and ensure stock controls are in place.

> Responsible for monitoring all utility meter readings.

> Responsible for monitoring all water testing and treatment, including the pool system.

> Maintain accurate drawings, plans and material specifications for the property.

> Maintain records of all machinery and equipment including manufacturers details, specifications, warranties and manuals.

> Assist with the preparation of all risk assessments.

> Oversee the hotel’s fire and emergency plans to ensure that all fire, life, safety equipment is maintained and tested per applicable.

> Lead the hotel high rise, fire, safety committee and emergency response teams.

> Arrange and co-ordinate quotes from suppliers in relation to maintenance work.

> Ensure that all senior management are aware of any serious defects within the building.

> Ensure that all hotel Standard Operating Procedures are trained and adhered to and pro-actively project manage any changes in policies and procedures.

> Coach and develop the team, ensuring that they are well motivated and informed.

> Set ambitious yet realistic objectives for the team to ensure efficiency and cleanliness of all areas of the hotel. Motivate the team and help where required within the business.

> Monitor the performance of the team and give regular feedback.

> Ensure a good relationship is maintained between Engineering, Housekeeping and Front Office.

> Pro-actively identify opportunities to improve and enhance processes and procedures.

> Be fully aware, and competent in, all health and safety procedures and policies.

> Accurately complete all People Team documentation including payroll, recruitment, disciplinary and performance management documentation.

> Maintain awareness of departmental costs and utilities and ensure that expenses are kept in line with budget guidelines.

> Play a leading role in projects that involve the development and evolution of the Maintenance team.

> Conduct statistical analysis for all areas of Maintenance.

> Achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors.

> Work with heads of departments to manage Knowcross, the hotel management software.

> Ensure that all important information is passed to every department and colleagues to assure an efficient work and guest service.

> Assist fellow colleagues both within and outside your normal department where possible to ensure operational and customer service requirements are achieved at all times.

> Achieve and maintain the highest level of customer service at all times.

> Assist the sales and events team with site inspections and event support and coordination and be confident on the hotel facilities.

> Propose, budget, and execute CapEx projects for the improvement of the property.

> Lead and maintain building sustainability guidelines and practices.

> Enforce safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.


What’s in it for you…

> To play a key role in opening the first chapter in The Hoxton’s North American story.

> The opportunity to embark on an exciting career trajectory in a fast-growing environment

> You’ll be able to be yourself and the best you can be in a relaxed, innovative environment

> You’ll work for an organization committed to not just building new hotels, but also a global brand

> The opportunity to challenge the norm and work in an environment that is both creative and rewarding

> Receive a competitive package with significant opportunity for career development

About you

> You have a high level of verbal and written communication skills and competent computer skills. 

> You have several years of building management experience.

> You have strong team management skills and can effectively train, develop and lead a team.

> You have a knowledge of smart building management, including but not limited to HVAC, electrical and plumbing.

> You have experience of monitoring and implementing Health & Safety procedures.

> You will be willing to obtain and serve as the building’s Fire Safety Director.


What’s next?

Apply here!

The Hoxton, Los Angeles is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  True Facts.

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  • Location: Los Angeles, California
  • Hours: Full Time, Exempt
  • Salary: Competitive
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