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Director of IT, North America

The Hoxton, Hox House NY, Brooklyn

About Us           Ennismore is a London based owner and developer of unique hospitality properties and experiences around the world. Part developer, part operator and part creative studio, we have built a multi-disciplinary team that specialize in hotels, resorts, bars, restaurants and unique experiences. We enjoy the path less travelled and thrive on challenging the status quo. We’re currently crafting the global expansion of The Hoxton, from one hotel to many, building on the legacy of the Scottish landmark Gleneagles, as well as launching several brand new, standalone restaurant concepts.


The Details         The role will be based out of Hox House NYC in Williamsburg, Brooklyn. You will report directly to Tom Rimmer, Director of Technology for Ennismore, and locally to Timothy Griffin, Director, North America.

                        The Director of IT for North America will be responsible for developing and delivering the technology strategy across the United States for Ennismore. This will include assisting in the project management of internal IT projects, and delivery of all developing properties in the US, which currently consist of projects in Williamsburg, Portland, Los Angeles and Chicago.

                                The Director of IT, North America will be an all-encompassing role at Ennismore, requiring both a strategic and ‘hands-on’ approach to IT & Technology. Ennismore is scaling rapidly and as a result we need individuals who have a can-do attitude and aren’t afraid to get their hands dirty. You will be working with a team of three people in based in London, which will continue to grow in 2018.

                                Travel is key to this role as we have properties being built across the US. The Director of IT, North America will need to attend sites on a regular basis during the development of the properties and is expected to be involved in the on-going operations of every US hotel.

                                The technology set you will be working with is a mix of traditional server-client infrastructure with hospitality specific applications, with a bit of security and AV thrown in for good measure. You will be working to support and improving the existing infrastructure of US-based systems as well as liaising with third-parties to ensure that new development projects are delivered on time.


About You         

  • You will be comfortable working with the following technologies:


  • Microsoft Windows Server 2008 R2 – 2016
  • Server virtualisation (Hyper-V preferred)
  • Microsoft Azure
  • Backup software (Veeam or similar)
  • Active Directory
  • PowerShell
  • Next-generation file system technologies
  • Oracle Opera PMS (self-hosted and Oracle hosted)
    • Interfaces (OXI, OWS)
    • ORS administration
  • Micros Simphony V2.9, including:
    • EMC administration
    • Inventory management tools
  • SIP based IP Telephony (Broadsoft based)
  • Windows 7 & 10
  • MacOS
  • iOS / Android


  • Have a ‘can-do’ attitude and enjoy problem solving
  • Have experience in IT project management
  • Have experience in hospitality technology, both maintenance and implementation
  • (Ideally) have experience opening hotel sites and managing vendors
  • You can work positively and collaboratively to achieve the highest standards of delivery at work
  • You will learn quickly and adapt to The Hoxton’s unique culture
  • You’ll live and breathe each of The Hoxton’s leadership behaviors
  • If we get stuck in a lift with you – we’ll get along nicely and have a laugh along the way



What’s in it for you?


  • Be responsible for the IT and Technology across the USA for Ennismore at all properties
  • Work with new technologies at a company that is scaling rapidly
  • Work on exciting new property developments around the USA
  • The opportunity to challenge the norm and work in an environment that is both creative and rewarding
  • There’s opportunity to grow with an exciting young business and be part of a team who are passionate about everything they do
  • Receive a competitive package with a significant opportunity for career development


What’s next?

Drop us a line at with your resume, and anything else you want to share.

Ennismore International USA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  True Facts.

Apply Here
  • Location: Hox House NY, Brooklyn
  • Hours: Full Time
  • Salary: Competitive
Apply Here