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Meetings Host

The Hoxton, Holborn

We are currently recruiting for an Meetings Host, to join us here at The Hoxton Holborn. 

Reporting to our Front Office Manager, Ellen, you will be responsible for ensuring the smooth running of the apartment, dealing with guest’s requests and on the day catering arrangements.

Main Responsibilities. . .

  • To be the primary contact for all delegates attending events, assisting with their requirements (i.e. equipment set up, admin tasks, catering, etc.).
  • To maintain the meeting room area, ensuring all rooms are set up correctly and kept tidy at all time
  • To be responsible for controlling and monitoring of all Food & Drinks.
  • To deal with billing and check in and out of events.
  • To be fully aware, competent in and follow at all times:
  • Hotel fire procedures.
  • Hotel security procedures.
  • Hotel health & safety policy and procedures.
  • Hotel and departmental operational standards and procedures.
  • Customer service standards.
  • To work in a safe manner at all times, ensuring personal safety and the safety of others.
  • Ensuring all items raised which may cause harm to guests or other employees are addressed immediately to the Duty Manager.
  • To ensure your appearance meets the Hotel standard at all times and your uniform is maintained in good repair and that you achieve the high standard of personal hygiene.
  • To help where required within the business as a whole.
  • To achieve and maintain the highest possible levels of customer service at all times.
  • To inspect the facilities on a regular basis and report any maintenance issues to the Duty Manager.
  • To assist fellow colleagues both within and outside your normal department where possible to ensure operational and customer service requirements are achieved at all times.

We Want You If…

  • You have hotel or leisure related experience in a similar role.
  • Excellent communication skills.
  • Capable of building effective relationships with customers.
  • Good level of IT skills, including Excel, PowerPoint, and Word.
  • Excellent organisational and administration skills.
  • Excellent grooming standards.
  • Commitment to delivering a high level of customer service.
  • Positive attitude.
  • Ability to work well under time pressure.
  • You jump out of bed every morning, fizzing with energy and jazzed about what you’re doing today.
  • You get us. You know our hotels, you’ve hung out in our bars and possibly regretted that last cocktail the next morning.
  • You get stuff done.
  • You’re not precious. You appreciate some ideas work and some don’t. But we do like to try (almost) everything once.
  • You are humble.  There are no egos, and no drama.
  • Your glass is half full, always.
  • If we get stuck in a lift with you, we'll enjoy a good natter.

This is a very special opportunity to join an extremely friendly company, which still has a ton of potential to grow.  In return, expect a great salary with competitive benefits and career growth. Get in touch…

 

 

 

Apply Here
  • Location: Holborn
  • Hours: Full Time
  • Salary: Competitive
Apply Here