Maintenance Manager

The Hoxton, Holborn

We are looking for a hands-on and experienced Maintenance Manager to keep us in ship shape. 

You’ll be responsible for leading a team that makes sure our hotel is tip top, and ensure our maintenance budgets, costs and stock levels are controlled, and there are no mishaps when it comes to safety standards.

The Hoxton, Holborn is our home in The City, just a stone’s throw from the West End. The building, once home to the BT exchange, is part-listed and now houses 174 rooms, The Apartment, our meetings & events concept, Chicken Shop, and our all-day restaurant & bar, Hubbard & Bell.


What you’ll do…


  • Be part of the management team in the overall leadership of the hotel and providing each of our guests with a fantastic experience
  • Work closely with the team to ensure any serious defects with the building are handled with minimum fuss and disruption
  • Make sure everything is running smoothly and proactively prevent any mishaps through regular checks, excellently maintained equipment & records, and solid SOPs that are smartly applied
  • Bring your own ideas to the table, always looking for ways to improve the way we do things
  • Lead your Shift Engineers by example, keeping them involved and motivated; help them feel supported and comfortable turning to you with questions
  • Take the lead on all things health & safety related and form part of our crisis team
  • Proactively keep an eye on departmental costs, manage stock and partner all external contractors


What we’re looking for…


  • Most important is that you care about providing a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat
  • Previous experience in a similar role, ideally within hospitality.
  • People who know you would likely describe you as ‘unflappable’; you know how to come up with creative ways to fix all kinds of problems
  • A natural at managing and leading others, you know how to get the best out of those around you
  • You’re looking for a place where you can be you; no clones in suits here
  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
  • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
  • You’re not precious. We leave our egos at the door and help get shit done
  • You’re up for doing things differently and trying (almost) everything once
  • If we got stuck in a lift together we’d have a good time and share a few laughs
  • You want to be part of a team that works hard, supports each other and has fun along the way


What’s in it for you…


  • 20 days holiday (plus bank holidays), pension, competitive salary, and nifty rewards for going the extra mile and living our values
  • Free lunch before payday as a treat at the end of the month
  • Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
  • Plenty of opportunity to progress and change it up while you’re with us – we’re growing quickly and globally and are part of a diverse family of brands
  • Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
  • Time off to volunteer with one of our partner charities
  • Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!


More about us…


The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.


Apply Here
  • Location: Holborn
  • Hours: Full Time
Apply Here