AM Restaurant Manager

The Hoxton, Brooklyn

Our story

Just like our doors, our minds are open too. Since we opened our first hotel in Shoreditch, London in 2006, we’ve never just been about offering a bed for the night. We want to be more than that, providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces. Then there's our eclectic programme of monthly events where we bring the outside in, working with local creatives to curate events unique to each location.

We proved that style didn’t need to be sacrificed for value, and honest pricing is still very much at the heart of everything we do. We opened our second London hotel in 2014, followed by Amsterdam in 2015, Paris in 2017. Williamsburg Portland, Los Angeles are all to come in 2018 with Chicago following in 2019. Each hotel has its own character; however, you’ll find the familiar Hoxton Hustle in each, incorporating the uniqueness of their neighborhoods using local designers, artists, and illustrators for everything from interiors to wallpaper, art and neighborhood guides.

The Hoxton, Williamsburg is on the site of the Rosenwach factory, the maker of the iconic NYC water towers. Featuring 175 bedrooms, a vibrant public area, restaurant, terrace bar, and roof desk along with The Apartment, our events and meeting space; The Hoxton, Williamsburg is at the center of the Williamsburg community.

The details

The AM Restaurant Manager will join the team, and report to the Director of Restaurants & Bars at The Hoxton, Williamsburg.

You are a leader in the Restaurant & Bar operations at The Hoxton, Williamsburg.  You inspire your team to create memorable experiences for guests of all our restaurants and bars.  In addition, this role will also have a large focus on administrative duties such as scheduling and payroll.

You hold yourself and others to a high level of professionalism and integrity, making key decisions based on what is best for the guest, the hotel, and the people who make it operate successfully day to day.

Here’s an idea of how we see the role…

  • Oversee and direct the day to day operations of the restaurants for efficient and organized AM service
  • Supervise the team and the floor operations to maximize profitability, minimize legal liability, and follow regulations
  • Have a focus on the administrative departmental aspects such as: scheduling, payroll, etc.
  • Work with wider other management team to plan any special restaurant functions
  • Assist with department scheduling, hiring, and performance management
  • Address any concerns from guests regarding food quality or service
  • Ensure sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas are followed.
  • Make sure the restaurants are compliant with all health and safety regulations.
  • Work with Director of R&B and Finance team to review and monitor expenses to ensure they conform to budget limitations. Work to improve financial performance.
  • Lead and inspire your team to ensure a high level of engagement and exceptional individual service
  • Role model The Hoxton’s values and behavior
  • Ensure all members of the team follow the rules, do their best for The Hox, and love their jobs
  • Play a key role in team development and training
  • Make sure The Hoxton, Williamsburg maintains 100% labor and legal compliance

What’s in it for you…

  • The opportunity to help head up the team at one of New York’s most exciting restaurant openings
  • There is opportunity to grow with an exciting young company and be part of a team who are passionate about everything they do
  • The opportunity to challenge the norm and work in an environment that is both creative and rewarding
  • You will receive a competitive package with a significant opportunity for career development & ownership over your spaces!

About you

  • You have 2-3 years of restaurant experience in a similar role.
  • High level of interpersonal and customer relations skills and ability to handle a multitude of tasks simultaneously.
  • You have a baseline food, beverage, and wine knowledge.
  • You execute. You get things done
  • You are highly organized. This is key in the administrative aspects of the role!
  • You have a keen eye for detail and love to share your notes and feedback
  • You’re a natural host and can make guests and team members feel at home in our space
  • You jump out of bed every morning, fizzing with energy and jazzed about what you’re doing today
  • You are humble. There are no egos, and no drama
  • Ability to take ownership of issues, solve problems and make effective decisions
  • Ability to learn quickly and adapt to The Hoxton’s unique culture
  • You’ll work positively and collaboratively to achieve the highest standards of delivery at work
  • You’ll live and breathe each of The Hoxton’s leadership behaviors
  • If we get stuck in a lift with you – we’ll get along nicely and have a laugh along the way

What’s next?

This is a special opportunity to join a quickly growing company, so get in touch.

Apply online at

The Hoxton, Williamsburg is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  True Facts.

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  • Départements: Brooklyn
  • : Full-Time
  • : Competitive
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