Director of Groups and Meetings

The Hoxton, Portland, Oregon

Our story

Just like our doors, our minds are open too. Ever since we opened our first hotel, The Hoxton Shoreditch, way back in 2006, we’ve never just been about offering a bed for the night. We want to be more than that, providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces. Then there's our eclectic program of monthly events where we bring the outside in, working with local creatives to curate events unique to each location.

Back in 2006, The Hoxton, Shoreditch in East London changed the hotel model, proving style didn’t need to be sacrificed for value and that honest pricing is still very much at the heart of everything we do. We opened our second hotel, The Hoxton, Holborn in 2014, followed by The Hoxton, Amsterdam in 2015 and Paris in 2017. Los Angeles, Chicago and Southwark are all coming soon. Whilst each hotel has its own character, no matter where we open you can be sure to find the familiar Hoxton Hustle.

Each Hoxton hotel is individual, incorporating the uniqueness of their neighborhoods using local designers, artists, and illustrators for everything from interiors to wallpaper, art and neighborhood guides. The Hoxton, Portland is situated in an iconic building with an incredible history dating back to 1906. Located in Portland’s Old Town Chinatown, The Hoxton, Portland has vibrant, welcoming public spaces providing a place where guests can hangout alongside the locals and submerse themselves in the neighborhood, 119 bedrooms, a rooftop restaurant and basement bar.

The details

The role is based at The Hoxton, Portland, reporting to the Director of Sales. You will be responsible for proactively executing the hotel’s Business Plan to ensure the Groups & Events revenue goals are achieved.

Here’s an idea of how we see the role:

  • You’ll help set the strategy and spearhead negotiations with Food, Drink and Bedroom Block rates.
  • To ensure your clients feel the love you’ll be on hand to meet and greet them. This means your work days and hours may differ week to week. All good though, we’ll help you strike a healthy work / life balance.
  • You’re a perfectionist so checking the event space to ensure the team has set it up to your high standards is part of what you do. Each room should look on point and be fully loaded.
  • Client show arounds and entertainment are part of what you do – the best way to get that business across the line!
  • You’ll maximize revenue and increase conversion to help you achieve your personal and departmental new business and revenue goals.
  • It’s up to you to help guide the team with seasonal menu design and ensure all food and drinks items are loaded on our booking platform. You’ll need to know what the comp set offer and how Hoxton compare in the local market.
  • Check yourself (and others) with personal performance reports and quality control checks.
  • Shout about your successes! Generate and present the numbers in weekly Revenue and Strategy Meetings.
  • As a master communicator, you will help prepare and distribute BEO’s and other reports throughout the hotel.
  • Are you a control freak when it comes to organizing your emails and a chatter box on the phone? If yes, then good. That’s exactly what we’re looking for.
  • We’re in it together, so cross sell within your hotel and to our global hotel family.
  • At the end of the day, it’s all about the final guest experience. You will liaise closely with the hotel’s operations team to help them prepare incredible events that will blow our guests away.
  • Lead the groups and events team to be the highest performing in this market.
  • Drive high conversion rates by fostering a culture of hustle.
  • Show your enthusiasm for the brand by hosting exciting (and unconventional) client entertainment and site tours.
  • Lead the way when it comes to contracts, SOPs, group promos… we’re constantly refining what we do to be the best.
  • Help craft the seasonal event menus to be the best in Portland.
  • Lead the weekly group memo meeting, BEO meeting and take charge of distributing information to the operations team.
  • Ensure quality control with the restaurants and bars team to ensure top notch execution of our events.
  • Be an expert on the comp set so we can see how we stack up.

What's in it for you...

  • The opportunity to be part of an exciting new brand
  • There is opportunity to grow with an exciting young company and be part of a team who are passionate about everything they do.
  • You’ll help embed The Hoxton values and behaviors and create a sales culture within the hotel.
  • To work for an innovative organization, committed to not just building new hotels but building a global brand.
  • The opportunity to challenge the norm and work in an environment that is both creative and rewarding.

About you...

  • You have at least 4 years’ experience in a hotel or restaurant sales role.
  • You are passionate about hotel/restaurant & bars sales and are goal-driven.
  • You function well in a fast-paced environment and enjoy a challenge.
  • You have excellent verbal and written communication skills as well as excellent attention to detail
  • You get us. You know our hotels, maybe you’ve hung out in our bars and possibly regretted that last cocktail the next morning.
  • Your glass is half full, always

What’s next…

  • Drop us a line with your resume and anything else you want to share to or apply here:

The Hoxton, Portland is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True Facts.

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  • Départements: Portland, Oregon
  • : Full Time
  • : Salary
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